Count On Us To Respond To Your Large Loss Disaster

6/14/2023 (Permalink)

Commercial Large Loss

SERVPRO® is the #1 Choice in Commercial Cleanup and Restoration

SERVPRO of Effingham-Mattoon-Charleston is always ready to respond at a moments notice with rapid deployment when called upon to help with your large loss disaster 24 hours a day, 365 days a year. We never take a day off because disaster don't either.

A large loss disaster can happen in South-Central Illinois to both residential and commercial properties at any given moment regardless of what time it is.  The cost of a fire, water, or smoke damage to a property can add up fast.  When it comes to commercial large losses, the damage can be the result of a flood, from a water main or sprinkler break, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

We are just one of a few certified Disaster Recovery Teams in the South-Central Illinois region.  Our dedicated Commercial Large Loss Division lead by experienced crew members has the expertise and experience with large loss projects to restore your home or commercial property back to its original condition.

Why choose us:

• We are the #1 Choice in Commercial Cleanup and Restoration
• Industry Leader in Residential and Commercial Property Damage Restoration
• Highly-Trained Technicians to Minimize Disruption
• Easier Insurance Claim Process
• Seamless Process from cleanup to reconstruction – 1 Call provides all phases
• Faster to any size disaster™

Call Us Today at (217) 536-6655

On The Road Again

3/1/2022 (Permalink)

Large Loss Deployment

TEAM WOLFE is back on the road again with our Large Loss Division. Once again, Our Large Loss Team was called upon to perform a complex multi-story commercial large loss in the Metro East Illinois region.When your commercial property is suddenly hit with damage due to a complex fire event or other disaster, it can leave you, your employees and customers in shock and not knowing where to turn. It’s important to know that you have professional large-loss specialists right here in the midwest in addition to that can handle commercial restoration processes from start to finish as quickly as possible so that you can get back to business. SERVPRO’s Disaster Recovery Team is an elite team of restoration specialists and technicians that know exactly how to accomplish getting you back in business. We’re strategically located and prequalified to respond Faster to any size disaster. At TEAM WOLFE, we serve our clients with pure passion and no limitations.

2022 Winter Weather Can Bring Frozen Pipes!

1/5/2022 (Permalink)

Frozen Pipe Damage

Now that January is in full swing for 2022 in the Effingham region and we can see by the thermometer that the tempuratures are falling dramatically. Water damage calls from frozen pipes really pick up in the Effingham and Coles County region when the mercury drops to single digits! When pipes freeze over, they expand and burst to a major water damage in your place of business.

Here are some great tips to help prevent frozen pipes:

Let your faucets to drip when the weather has extremely cold tempuratures. Letting a very small amount of water flow through pipes at all times during extreme cold weather spells can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.

Many pipes do not have proper insulation or may be adjacent to an exterior wall that can cause them to freeze in cold weather. Pipe sleeves and heating tape can be applied to insulate these pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.

Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.

Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes in cold rooms.

Dealing with frozen pipes

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe but use caution when utilzing a space heater. Don't leave it unattended.

Make sure you and your employees know where the shut-off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call TEAM WOLFE at (217) 536-6655 as soon as possible to minimize secondary damage.

Does Your Place of Business Need Its Carpets Cleaned?

12/30/2021 (Permalink)

Freshly cleaned Carpet

How's Your Commercial Carpets look?

Are you sending a bad message to your customers by having unsightly commercial carpets at you place of business?

The average lifespan of commercial carpeting ranges anywhere from three years to ten years based on the quality of material. Replacing carpeting can be a costly indeavor and is a significant investment, so if you’re a business owner with carpeting you want your customers to be impressed when they walk into your business which is hard to do when your carpet has been neglected. As a business owner you're probably interested in seeing that carpet last closer to ten years too so rather than having to replace it it may be advantagous to have SERVPRO routinely clean your carpets to make them last.

Because carpet is a soft surface that can trap dirt, debri, dander and bacteria, carpet maintenance is about more than just appearances, it’s also about the health of your employees and customers.

According to the International Sanitary Supply Association, one square yard of commercial carpet can accumulate up to a pound of dirt in just one week’s time, and up to twice that much during inclement weather. Dirt isn’t the only thing lurking between those carpet fibers. Dead skin cells, dust mites, bacteria, and pollen grains are also frequent offenders, and if your business is pet-friendly, pet hair and urine will also be a common culprit. Any and all of these particles can become airborne when disturbed, and agitate individuals with asthma or allergies. 

Why does you business really need professional cleaning? Isn’t vacuuming sufficient?” While studies do show that frequent vacuuming can significantly lower allergens in carpet generally speaking, a standard vacuum just isn’t able to get deeply embedded dirt and particles. In fact, most carpet warranties require you to have a professional carpet cleaning every twelve to eighteen months. That’s where SERVPRO of Effingham, Mattoon, Charleston comes in. 

TEAM WOLFE offers a wide range of carpet cleaning methods with the use of specialized cleaners and processes to help your commercial carpet last longer and protect the health of your customers and employees. For more info on our carpet cleaning services, give our office a call at 217-536-6655.

COVID is on the rise.

9/21/2021 (Permalink)

Certified: SERVPRO Cleaned

With COVID spiking again and all of its variants, the positive numbers are skyrocketing again in South-Central and Southern Illinois causing concern and worry of shutdowns and business interruptions. Many business owners and community leaders throughout our Effingham County and surrounding region are concerned about the impact this trend could have on their business.  As leaders in the cleanup and restoration industry, SERVPRO of Effingham, Mattoon, Charleston is here to help clean and sanitize your buildings with our proprietary Certified: SERVPRO Cleaned services providing a safer environment for both your employees and customers in the Effingham, Mattoon and Charleston Illinois region. To help combat these issues, SERVPRO offers a variety of different cleaning options to best suit your needs.  Along with these options, we will also work with you to schedule a cleaning time that fits into your schedule because we care about your business interruptions.

We take great pride in providing the highest possible level of customer service to our clients, and we will strive to help your business keep the doors open and business flowing during these unprecedented times.  To learn more about Certified: SERVPRO Cleaned Services, or schedule service, please give us a call at 217-536-6655 today!

SERVPRO Professional Carpeting Cleaning

12/4/2020 (Permalink)

Professional Carpet Cleaning

The COVID-19 Pandemic has all of us spending more time at home, and with more people home more often, have you noticed your carpets looking dirty or dingy? As a general rule, folks should have their carpets deep cleaned every 12-18 months.

At SERVPRO of Effingham, Mattoon, Charleston, our highly trained technicians use IICRC (Institution of Inspection and Restoration Certification) standards for carpet care as a guide and we will help you make best decisions to care for your carpet. This includes:

• Showing you what cleaning option would be best for your level of soiling.
• Giving you an upfront estimate of the cost involved for the carpet cleaning.
• Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

What are the different types of carpet cleaning?

1. Bonnet Cleaning Cleaning/maintenance method for light soiling.

• Carpet is lightly sprayed with SERVPRO's proprietary cleaning solution.
• A rotary extractor with a “bonnet” pad is used to pull soil from the carpet.

2. Hot Water Extraction Cleaning for light to moderate soiling.

• Truck mount or portable extraction unit applies cleaning solution with hot water while extracting heavy soils.

3. Deluxe Precondition and Rinse Cleaning for moderate to heavy soiling; pre-treat and rinse.

• Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes.
• Thorough rinse and extraction of soils.

4. Showcase Premier Cleaning Cleaning for moderate to heavy soiling.

• Two-step process:
  • Shampoo applied with rotary equipment.
  • Thorough rinse and extract of soils.

If you have any questions or would like to schedule a professional Carpet Cleaning by the cleanup specialists at SERVPRO of Effingham, Mattoon, Charleston, call us at: (217)536-6655

TEAM WOLFE has the equipment and resources to restore your business!

11/22/2020 (Permalink)

Commercial Services

When it comes to the restoration field, there have been extraordinary advances made in technology & the techniques used in our industry. These advancements allow SERVPRO of Effingham, Mattoon, Charleston franchise Professionals to restore your commercial property or retail business back to its preloss condition quickly, reliably, and more effectively.

Here are some of the unique tools we have to restore your property:

• An infrared camera may be used to identify hidden water locations for the thorough removal of moisture that is hidden from the naked eye.
• Sensitive moisture meters/detectors, hygrometers, and other meters measure the extent of moisture saturation.
• Submersible and gas-powered pumps for continuous pumping of high-level water from events like floods. 
• Truck-mounted and portable extraction units perform efficient water removal.
• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial grade dehumidifiers pull the water vapor from the air.
• Trailer mounted generators and desiccants (Large Commercial Air Dryer) provide power and large scale drying capabilities.
• Air scrubbers filter the air.
• The use of thermal foggers and deodorization agents make your business smell fantastic!

You can count on SERVPRO of Effingham, Mattoon, Charleston to serve you at the highest level so you can put your commercial business back in order and get you back to doing what you do best--serving your customers!

Call us today at (217) 536-6655

Your Business is Important, We Help You Get Back To What You Do Best!

9/17/2020 (Permalink)

Apartment Complex being restored.

When your Effingham, Mattoon or Charleston, Illinois business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps, boarding up windows and doors to secure the building and remove water and debris. Rapid response to these vital building stabilizing protocols can drastically reduce secondary damage caused by these destructive events.

After protecting and securing the structure, our team of professionals at SERVPRO of Effingham, Mattoon, Charleston can begin the restoration process. Your business may need reconstruction work to get your property back to its preloss condition. That's where our team can quickly and efficiently move to phase 2 after mitigating the initial damage to your property. SERVPRO of Effingham, Mattoon, Charleston is one of the region's "Full Service" construction/reconstruction service providers.  

The professionals at SERVPRO of Effingham, Mattoon, Charleston can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas with our experienced team of carpenters and other skilled construction team members. Having one qualified company for the entire process can minimize the confusion of dealing with multiple contractors, save time and keeps costs low.

SERVPRO of Effingham, Mattoon, Charleston can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

When it comes to business interruption, we understand that if your doors are closed, you are losing revenue so we strive to minimize your business interruptions and get you back to what you do best, run a business. When you have water damage in your hotel or hospitality building, you need it fixed before you lose money that night. While some restoration projects take more than a night to take care of properly, we can assist you to manage the water loss where you don’t lose any occupancy while also mitigating the damage.

• Water Damage Restoration

• Fire Damage Restoration

• Mold Removal Remediation

• Competitive Bids on General Contracting

• Commercial Construction Management

Commercial Large Loss Division

8/24/2020 (Permalink)

This is a picture of our TEAM WOLFE Mobile Command Center. It's fitted with the latest in technology.

Our Commercial Large Loss Team

Why Would You Want Commercial Insurance?

8/21/2020 (Permalink)

Commercial Insurance

If you own or run a business in Effingham, Mattoon or Charleston Illinois, it’s extremely important to have a commercial insurance policy to protect your assets from a potential catastrophic fire or other catastrophe. This type of insurance may prove invaluable in many ways after an emergency. Here are a few reasons you may want to consider having commercial insurance.

1. Commercial Insurance May Cover Restoration Costs

In most cases, a fire or water restoration process at your business can include a number of costs for both the structural repairs, fire damage cleanup, the contents cleaning, document restoration, and any additional services that might be restored. That can be a lot of different services you may not have initially realized may be necessary to restore your business to preloss condition. Commercial insurance takes these types of repairs into account and may include them under your policy.

2. Commercial Insurance May Recommend a Restoration Service Provider like SERVPRO

Another important aspect of commercial insurance is the fact that in many cases the carrier may have a preferred cleanup and restoration service provider they work with or contract. These providers are usually industry certified restoration professionals who may have a number of tools that allow them to communicate and work with your insurance provider. This means you won’t have to waste time looking for a trusted company, as your insurance agent or adjuster may already have their number on file.

3. Commercial Insurance May Cover Secondary Damages and Business Interruption

If your policy includes secondary damage coverage you may find that the cost of some unexpected repairs may be covered. Secondary damages are damages that occur as a result of the initial problem. For example, the need for a smoke cleanup, or water damage repairs could occur along with or after an initial fire damage.

Maintaining a commercial insurance policy for your business can be a good idea for a number of reasons. A commercial policy may be able to cover a number of costs associated with cleanup and repairs, including the services from a restoration provider. Your insurance provider may even recommend a specific team for you to work with like SERVPRO. Additionally, depending on your policy, secondary damages may also be covered which can help with unexpected damages, not to mention monies for lost revenue due to business interruption.

How to Minimize a Natural Disaster in the Workplace

6/15/2020 (Permalink)

SERVPRO of Effingham, Mattoon, Charleston can help make this mess "like it never even happened."

Mother nature is unpredictable. From tornadoes to flooding and hail damage, disasters can seriously impact your business. Not only can they damage the property and equipment, but they can prevent employees from getting to work. Make sure to invest in business insurance and take precautions to lower your risk of natural disaster damage. Check out these tips to reduce your risk of disaster damage and to help your business stay afloat during an emergency situation

• Backup your company files and store them in a safe, off-site location. Losing your files would be detrimental to your business. Many companies offer off site server options to store confidential information securely.
• Anchor down large heavy equipment and cabinets. In the event of a disaster, they could topple over causing injury to those nearby.
• Use fire-resistant building materials. Whether you’re replacing the roof or changing out the property’s landscape, be sure to make them as fire-resistant as possible.
• Keep a fire extinguisher on every floor where it can be easily accessed during an emergency. In the event of a fire, they can stop it from becoming more dangerous.
• Reinforce doors and windows to protect against strong forces. From wind to hail, windows and doors need to withstand the impact.
• Have an emergency kit on hand. Complete with a first aid, non-perishable food, water, and flashlight. An emergency preparedness kit can make a huge difference in keeping the office staff safe.
• Implement an emergency plan and make sure employees know how to respond in the event of an emergency. That way you’ll keep everyone safe.

 As always, if you or any business you know is affected by storm damage, call your local experts at SERVPRO of Effingham, Mattoon, Charleston for help!

237-536-6655

We Can Handle Any Size Commercial Loss

4/23/2020 (Permalink)

SERVPRO of Effingham, Mattoon, Charleston can handle a loss of any size!

Those who have heard of SERVPRO, know that we can help with any size residential disaster. We pride ourselves on our ability as a company to provide the best services possible. 

Fun fact: SERVPRO of Effingham, Mattoon, Charleston can also handle large commercial buildings such as warehouses, retail stores, and schools. Let’s begin by discussing what is considered commercial loss.  The main component is size. The average residential home is 2,392 square feet and commercial losses are typically much larger. For instance, a warehouse can be in the hundreds of thousands of square feet. To help better understand the differences in commercial losses, SERVPRO breaks them down into three levels: 

LEVEL 1

Level 1 is a relatively small loss involving 15,000 square feet or less. Most level one cases are small retail locations, small churches, daycare facilities, or stand-alone offices.

LEVEL 2

Level 2 is a mid-sized loss ranging from 15,000 to 60,000 square feet. The types of buildings that fall under level 2 are mid-sized churches and schools, small shopping centers, mid-size manufacturing facilities, and multi-family properties.

LEVEL 3

Level 3 is a large loss involving 60,000 square feet and up. Examples of a level 3 loss are large churches, hospitals, schools and universities, large warehouses, and large manufacturing facilities. 

It takes a special kind of restoration company to handle a loss of level 2 or higher. Luckily for you, SERVPRO of Effingham, Mattoon, CHarleston is a Disaster Recovery Team. This means we have the training, personnel, and equipment to handle any level of loss.

At the snap of a finger, we can dispatch our semi-trailers and personnel to the job site to start the mitigation process. We have multiple equipment trailers that always stay stocked and ready to deploy, as well as a mobile office command center that we park at the job site. 

Over the years, SERVPRO of Effingham, Mattoon, Charleston has worked on and completed numerous large commercial losses. You can trust that we are the local experts to help with your commercial loss! 

CALL TODAY: 217-536-6655

The 3 Levels of Commercial Damage

2/9/2020 (Permalink)

There are 3 levels of commercial damage that should be considered:

Level 1:

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2:

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3:

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Large Scale Commercial Restoration Capabilites

2/7/2019 (Permalink)

SERVPRO of Effingham, Mattoon, Charleston's Extreme Team has a proven track record for superior commercial disaster recovery services to companies throughout the Unites States. We take pride in partnering with each client, and developing customized emergency response plans based on their particular priorities and other circumstances.

Our Emergency Ready Program allows us to work with you before a disaster ever occurs. If a disaster does strike, our dedicated recovery team is able to respond faster, get to work faster, and get you back to doing what you do best…faster!

We offer superior cleanup and restoration services to a wide range of commercial properties and facilities, such as:

• Office Buildings
• Hospitals & Medical Centers
• Shopping Malls
• Apartment Buildings
• Factory Buildings
• Universities and Schools
• Restaurants
• and more

Commercial Restoration & Reconstruction Services

2/7/2019 (Permalink)

Knowing what needs to be done before, during and after disaster strikes can prevent panic, reduce the extent of damage and minimize business interruption. That’s why we created the Emergency Ready Program, it's entire is dedicated to helping our customers build a plan before disaster strikes so they can engage immediately upon a disaster.

Commercial Restoration & Reconstruction Services

For more than 25 years, TEAM WOLFE has been there for businesses turn to for restoration and reconstruction services after a disaster. Throughout our decades of experience, we have seen it all and understand that every job is unique. Our goal is to identify the priorities of each customer, and work as quickly as possible to get them back to preloss condition with minimal business interruptions.

What makes us different from other disaster recovery and restoration companies? Not only can we provide superior cleaning and restoration services, we can also provide the necessary reconstruction services to rebuild the damaged areas of your building. That means you have one point of contact from the very beginning of the process to the very end.

In addition, we will work closely with your insurance company to ensure a seamless experience. When you choose SERVPRO of Effingham, Mattoon, Charleston as your disaster recovery partner, you will quickly see why we are trusted by so many clients!

How Clean is Your Company Floor?

2/7/2019 (Permalink)

Most people don’t really realize how nasty and contaminated floors really are unless it is their own house that has dirty floors. Things such as dirt, debris and even dust that your shoes can track in affect the floors. Another thing to take into account is things that don’t properly get thrown away and usually end up on the floor as well. You are probably thinking this sounds like a very tiny issue, but having a dirty floor can hurt your business.

Commercial floor cleaning services such as SERVPRO of Effingham, Mattoon, Charleston can help avoid you from getting dirty floors. SERVPRO does more than just get rid of the dirt; they also include sanitizing the floors to help keep all the germs away. You don’t want your employees to be having multiple sick days, so it is important to put the health of your employees first!

Cleaning floors often requires more than just vacuuming, sweeping or getting the mop out everyone once in awhile. SERVPRO has all the equipment, experience and the products your company needs.

Janitorial Services vs Commercial Cleaning

2/7/2019 (Permalink)

Janitorial services versus commercial cleaning, what is the difference? Although both deal with cleaning and are somewhat related, they both have different things to offer.

Who wouldn’t want a tidy clean office, that has trash cans cleaned each night. The janitorial services provide regular cleaning maintenance so the office is always ready for anyone to come in. The typical services they offer is carpet vacuuming, floor dusting, removing trash and dusting anywhere else that is needed.

The commercial services take care of the bigger tasks that a typical janitorial service probably wouldn’t do. Some services they offer are air duct cleaning, carpet cleaning, tile cleaning, upholstery cleaning and much more. When you need this type of service, ask yourself what needs to be accomplished, and understand the methods used and how they are planned into your schedule. Most of the time SERVPRO commercial cleaning services are dealing with homes or businesses that have had a fire, water damage or a severe storm that has hit.

SERVPRO of Effingham, Mattoon, Charleston would love to take on the job that is needed by any customer!

Call Us Today – (217) 536-6655